Company Information
TuVox is the leading provider of On Demand Speech Applications, achieving the industry's highest levels of caller adoption and call automation.
TuVox On Demand lowers the barriers to entry for high quality speech applications by requiring minimal up-front cost.
And since customers pay only for automated calls, TuVox shares the risk by having the incentive to maximize automation rate.
TuVox On Demand Speech can automate virtually any type of calls, including:
- Natural language call routing
- Self-service transactions
- Customer support
TuVox On Demand Applications are available in either hosted or on-premise with a managed services option.
Selected Customers
TuVox customers include enterprises in health, high technology, software, government, publishing, entertainment, telecommunications and retail industries. Companies like 1-800-Flowers.com, ABN-AMRO, American Airlines, British Airways, Canon, Charter Communications, Gateway, Office Depot, Telecom New Zealand, and Time Customer Service use TuVox On Demand speech applications to deliver superior customer service, increase automation and decrease call resolution time.
The TuVox Mission
TuVox's mission is to replace outdated touch-tone systems that frustrate so many consumers with conversational speech applications that serve callers faster and deliver a substantially better caller experience.
Superior Caller Experience
TuVox conversational speech applications leverage the power of natural language to provide a superior caller experience. Customers can get to hundreds of destinations within seconds by simply speaking to the speech application as if they were speaking to a live agent and get 24x7 voice self-service support. Read more
TuVox Deployment Options
TuVox provides three deployment options: (1) a fully hosted, managed and maintained solution; (2) an on premise solution, managed and updated by TuVox; and (3) an on premise, customer-managed solution. Read about our complete set of services to quickly and affordably deploy and manage speech applications.